Key Details Sped up customer support response threefold and improved customer support satisfaction. Challenge Automated round-the-clock personalized client support with decreased operational costs Solution Prompt engineering of ChatGPT-4 model to build an AI conversational chatbot Technologies and tools OpenAI (embedding, GPT-4), AWS (Lambda, S3, RDS+pgvector), SAM, CI/CD, CRM Pipedrive-API Client At ESSID Solutions, we performed … Read more